Send
Reach your customers without paying for every contact on your list.
7 €/ month
Start with Send- Outbound emails
- 5 000
- Complete AI drafts
- 5
- Email campaigns and one-way marketing SMS
- 3 basic automations
- Delivery and campaign reporting
Pay for useful work. Keep the whole team connected.
A better next step.
A clear price.
Send your messages. Add customer care. Then grow repeat purchases. Three plans, one usage rate card and no charge for a bigger contact list or team.
Unlimited contactsUnlimited teammatesOne shop per subscription
Monthly prices in EUR, excluding VAT. SMS, extra usage and optional services are separate.
Choose your monthly plan
Care
Answer routine questions with context. Give your team time for the difficult ones.
149 €/ month
Choose Care- Outbound emails
- 5 000
- Complete AI drafts
- 20
- AI-resolved issues
- 250
- Everything in Send
- Shared inbox, assignments and care workflows
- Shopify customer and order context
- 5 000 incoming messages · 2 GB / 30-day attachment allowance
Growth
Care + retentionTurn the customers you already won into your next source of growth.
199 €/ month
Choose Growth- Outbound emails
- 60 000
- Complete AI drafts
- 50
- AI-resolved issues
- 250
- Everything in Care
- Unlimited marketing automation flows
- Customer-value segments and purchase-timing insights
- Monthly retention opportunity scan
Each plan includes the features below it. Allowances are plan totals, renewed monthly with no rollover. SMS is usage-based and separate. Care and Growth each include 5 000 incoming messages and 2 GB of attachments retained for 30 days.
Example: Send with 10 000 outbound emails costs 7 € + 5 × 0,80 € = 11 €/month. No volume upgrade required. The rate card does not unlock Care or Growth features on Send.
Scale the work, keep the price visible
Know what the next
message or action costs.
Use the included allowance first. Extra usage has a clear unit and an agreed spending ceiling.
| Usage | Price | What counts |
|---|---|---|
| Extra outbound email | 0,80 € / 1 000 | The same rate on every plan, after its included outbound email allowance. |
| Complete AI draft | 0,50 € | One message, subject variants and up to two minor revisions. |
| AI-resolved care issue | 0,45 € | Related replies, lookups and routine order actions count as one issue. |
| Complex Shopify workflow | 3,49 € | One completed, agreed workflow beyond routine care actions. No duplicate resolution charge. |
| Extra incoming messages | 5 € / 1 000 | Incoming email and SMS beyond the Care or Growth allowance. Two-way SMS also needs a dedicated number. |
| Transactional SMS | 0,15 € / segment | Outbound transactional messages. Long or Unicode messages can use multiple segments. |
| Dedicated two-way SMS number | 29 € / month | Your own reply number for transactional conversations. Outbound SMS charged separately. |
| One-way marketing SMS | Destination rate | EU/EEA route pricing is agreed before activation. You see the segment rate before sending. |
Extra email and incoming-message charges are prorated by actual usage. Usage is available within the features of your chosen plan.
Outbound SMS is billed per segment. Destination, message length and character encoding affect the total. Marketing route rates and two-way number availability are confirmed before activation.
Get the insight. Get the work done.
More than another
tool to figure out.
Choose the help that removes your bottleneck. Each service has a defined output. Subscription and sending are separate. AI work within these deliverables is included.
See report contents and the delivery process ↗
Shop-specific report
Retention Blueprint
A prioritised retention plan built from your store, with the assumptions behind the numbers.
999 € one time
- One Shopify shop · up to 24 months and 100 000 orders
- Cohort, RFM and repeat-purchase timing analysis
- 10 prioritised opportunities with estimated impact, costs and confidence
- Up to 10 flow specifications: triggers, timing, conditions and exclusions
- Economics workbook and a walkthrough
The full 999 € is credited toward setup.
Discuss this service ↗Done-for-you setup
Done-for-you setup
Turn the recommendations into messages, audiences and measurable customer journeys.
4 999 € one time
- The shop-specific report is included
- Up to 10 flows, 40 original messages and one additional language
- 4 standard layouts and 12 customer segments
- Measurement setup, previews and pre-launch checks
- 2 consolidated revision rounds + 30 days of stabilisation
Already bought the report? Your remaining setup balance is 4 000 €. Custom integrations and data cleanup are scoped separately.
Discuss this service ↗Monthly optimisation
Monthly optimisation
A consistent improvement rhythm, without another project for your team to manage.
499 € / month
- 4 automated weekly analyses and a monthly decision report
- 8 new or revised messages each month
- 1 flow addition or replacement within 10 managed flows
- 2 experiment proposals; at most 1 active test when traffic supports it
- Prioritised next actions, with results and assumptions explained
Starts after setup stabilisation. Subscription and sending costs are separate.
Discuss this service ↗Make care economics earn their place
Count the cost you
actually stop paying.
Our care target: 10 € of actual operating cost avoided for each 1 € of total care spend. Check the full bill and the issues you can realistically automate before making the case.
Work through your care costsIllustrative monthly example · not a guarantee
- 1 000 completed AI issues
- 486,50 €
- Additional channel usage assumed
- 10,00 €
- Total care spend
- 496,50 €
- Actual operating cost avoided
- 5 000 €
10,1× cost avoided / total spend
149 € plan + 750 extra resolutions × 0,45 € + 10 € channel usage. Assumes 5 € of actual cost avoided per resolved issue. Retained staff time alone is not a cash saving. Services and other costs must be added if used.The details that matter
Before you choose.
Do the plan allowances add together?
No. Care includes Send features; Growth includes Care. The numbers shown are the total monthly allowance for that plan. No separate bundle or volume tier is needed.
Will I pay for the same AI work twice?
No. Drafts within an AI-resolved issue are included in that resolution. A completed complex Shopify workflow has its own 3,49 € unit with no additional resolution charge. AI work inside an agreed service deliverable is included in that service.
Will I pay more as my contact list or team grows?
No contact-count or teammate charges. Each subscription covers one shop. You pay for the plan, sending and agreed AI or workflow usage. Unlimited contacts does not mean unlimited sending or attachment storage.
Is there a free plan?
No. Send starts at 7 €/month and includes a small allowance of sending, drafts and basic automations. Talk to us about your store before choosing a plan.
What counts as an AI resolution?
A customer issue completed by AI, including its related replies and routine lookups. Drafts alone, failed attempts and issues escalated to a human do not count as resolutions. A reopening of the same issue within 72 hours reverses its resolution charge.
Does AI send every draft automatically?
No. A draft is content for your team to review. Draft generation and resolved-issue billing are different units. Your setup defines which workflows need human approval, and which actions are permitted.
Can I control extra spending?
Yes. Agree your monthly spending ceiling and channel rates at onboarding. Usage is grouped onto the monthly bill. Allowances renew monthly and do not roll over. Sending, AI and workflow usage beyond your agreed ceiling requires an increase to that ceiling.
How do two-way SMS and incoming messages work?
Two-way SMS uses a dedicated number at 29 €/month and is reserved for transactional conversations. Marketing uses one-way routes. Outbound transactional segments cost 0,15 €. Incoming email and SMS share the 5 000-message allowance on Care or Growth, then cost 5 € per 1 000. Number availability and supported destinations are confirmed at onboarding.
Will Sendeto guarantee a return?
No. Retention depends on your buying cycle, contribution margin, audience and offer. We estimate opportunities from your store data and measure what happens. For care, the goal is to reduce actual operating cost; time released only becomes a cash saving if it reduces spending or avoids additional hiring.
Are services or setup included in a subscription?
Subscriptions are for the product and its listed allowances. The 999 € report, 4 999 € implementation and 499 €/month optimisation service are optional. AI work included in a service deliverable is not charged again as separate draft usage.
Start with your store, not a bigger bill
Choose the work
worth doing next.
We’ll confirm your channels, scope and spending ceiling before you start.