Reach the right people.
5 000 emails, 5 complete AI drafts and 3 basic automations. Send a useful message without a contact-count bill.
Explore sending ↗Retention + customer care for Shopify
Earn the next order.
Make every reply count.
Turn your Shopify customer history into timely follow-ups. Bring orders, conversations and helpful AI drafts together so your team spends less time catching up and more time keeping customers.
Sending from 7 €/month. Unlimited contacts. Unlimited teammates.
Your store. Your next steps.
A little more connected.
Today’s prioritiesMarketing + Support
Give first-time buyers a reason to returnReview your post-purchase follow-up
MarketingA delivery question needs a replyOrder context and an AI draft, side by side
SupportAN
Alex NovakOne profile. A shared customer story.
- Last order
- 32 days ago
- Orders
- 3 purchases
- Conversation
- Needs a reply
One customer story.
Every next step.Shopify orders
Know what happenedEmail + SMS
Reach out on timeShared inbox + AI
Reply with context
Every next step.Shopify orders
Know what happenedEmail + SMS
Reach out on timeShared inbox + AI
Reply with context
Start where the work is
One store. Three ways
to move it forward.
Begin with the job you need done. Every plan keeps your contacts and teammates unlimited.
Resolve the routine.
Everything in Send, with a shared inbox, order context and 250 AI resolutions. Keep people focused on the exceptions.
Explore customer care ↗Earn the next purchase.
Everything in Care, with 60 000 emails, unlimited flows and buying-cycle insights. Turn order history into a reason to return.
Explore retention ↗Growth / Bring customers back
Your next sale could be someone’s second order.
You already paid to win the first purchase. Make the next one easier with follow-ups based on what customers bought, when they bought it and whether they came back.
- Welcome with a reason to stay. Turn a new subscriber into a first-time buyer.
- Follow the buying rhythm. Plan replenishment and repeat-purchase reminders around order history.
- Reconnect before they drift away. Build win-back audiences from recency, frequency and spend.
THE NEXT ORDERExample journey
First order placedStart with the purchase, not a blanket blast.
Wait for the right moment
Ready for another?A helpful email based on purchase history.
Check for a new order
PurchasedStop the reminder ✓
No purchaseChoose the next step ↗
You choose the audience, timing, message and exclusions.
CUSTOMER CAREExample conversation
AN
Alex NovakCustomer since March · 3 orders
Order context, right here#1048 · FulfilledTracking and order history beside the conversation.
AI draft · review before sending
Hi Alex, I’ve found the tracking link for your order. You can check the latest carrier update here.
Order context + your published help contentCare / Keep the conversation moving
Less searching.
More helping.
Customers should not have to repeat themselves. Give your team the conversation, order history and relevant knowledge in one place.
- Start with the full story. See who is asking and what they ordered beside the reply.
- Get to a useful answer faster. Review AI drafts grounded in your published knowledge and customer context.
- Keep ownership clear. Use queues, assignments and follow-up tasks so requests keep moving.
Useful from the first workflow
From “we should follow up”
to a clear next step.
Keep your customer data, messages and follow-through connected.
Connect your Shopify story.
Bring customers, orders and buying history together. Know who is new, who is returning and who needs attention.
Build a better next step.
Choose a campaign, an automated follow-up or a helpful reply. Keep your team in control of the message.
See what deserves another look.
Review campaign performance, attributed orders, delivery and conversation activity. Improve what you can measure.
Attributed revenue shows an association with your messages. Use controlled tests to estimate incremental impact.
Make the numbers yours
How many extra orders
would cover Growth?
Use the contribution you keep from each additional order, after product, fulfilment and other variable costs. A useful starting point before you spend.
This is a break-even illustration, not a forecast or a revenue guarantee. Add SMS, overages and services to compare your full bill.
Want a store-specific answer? Explore the 999 € reportMake the next order easier
Start with the part
your store needs most.
Simple sending, repeat-purchase journeys or better customer care.